Track and Trace Software

Track and Trace software with BlackBox™ Edge

We have been exploring ways to give companies, of all sizes, the peace of mind as we come out of lockdown. By maintaining records of staff, customers and visitors you can help UK Government in identifying people who may have been exposed to the virus. We are equipping organisations, who have a duty of care, with affordable and easy to use software to create a safer working environment, powered by the RDS BlackBox™ technology.

Affordable and simple track and trace solution, giving peace of mind to your employees, customers and visitors.

Our track and trace software solution

  • Simple, easy to use software to maintain records of staff, customers and visitors, supporting track and trace
  • Table management option for the hospitality and event industry
  • Affordable, online reporting solution that can be emailed to track and trace operators
  • Track and trace records held for 21 days in line with Government guidance, securely deleted when no longer required
  • GDPR compliant, protecting the privacy of your staff, customers and visitors

Track and Trace software packages

£1.00

per day

Ideal for tourism and leisure and close contact services including hairdressers and barbershops.

  • Online portal to capture staff, customer and visitor information for track and trace
  • Affordable solution
  • GDPR compliant
  • Secure deletion of records after 21 days

£2.00

per day

Designed for the hospitality sector, including pubs, bars, restaurants and cafes.

  • Online portal to capture staff, customer and visitor information for track and trace
  • Table management to provide data by table number via party lead
  • Table clearance once party leaves the premises
  • Affordable solution
  • GDPR compliant
  • Secure deletion of records after 21 days

£5.00

per day (from)

Full service solution for larger scale organisations that require integration with existing systems.

  • Online portal to capture staff, customer and visitor information for track and trace
  • Facial recognition to manage access and movement
  • Temperature check and data recording supporting a safe working environment
  • Table management option available
  • Affordable solution
  • GDPR compliant
  • Secure deletion of records after 21 days

Additional hardware may be required. Enquire for further details.

What track and trace information is collected?

The following information should be collected where possible:

Staff

  • the names of staff who work at the premises
  • a contact phone number for each member of staff
  • the dates and times that staff are at work

Customers and visitors

  • the name of the customer or visitor. If there is more than one person, then you can record the name of the ‘lead member’ of the group and the number of people in the group
  • a contact phone number for each customer or visitor, or the lead member of a group of people
  • date of visit, arrival time and, where possible, departure time
  • if a customer will interact with only one member of staff (e.g. a hairdresser), the name of the assigned staff member should be recorded alongside the name of the customer or visitor.

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